Through these lessons, Paul Herdsman provides instruction and suggestions on how any business regardless of size or life stage can grow positively. As an entrepreneur, co-founder of NICE Global and the current COO, Paul Herdsman has his share of experience in the business field. He references first-hand accounts that led him to share this knowledge. Paul’s Business Lessons fit into his three categories of expertise: people, culture and operations.
When it comes down to people, Paul places a priority on building teams, not just hiring the most qualified candidate. Paul encourages businesses to implement employee referral programs to attract candidates that are qualified and fit into the culture that runs through the company. A lesson that Paul mentions was painful for him was learning to let go. When an organization has a strong team of skilled people, the boss has to let go and let everyone do the job they do best.
After everyone is in position, Paul Herdsman urges companies to reward employees who show significant performance and affect the company. He explains that rewarding productive staff encourages hard work and it moves the focus beyond the busy work. No rewards should go out for sending emails or attending meetings.
Paul Herdsman’s lessons on operations include knowing what everyone’s position is, including the function of often overlooked jobs. He states that understanding what each department and person does improves the sense of unity through the company.
A sense of unity and well-built teams are a perfect recipe for high-quality company culture. Regardless of what values ring throughout a company’s culture, the people within it will affect the business greatly. The significant impact of a family feeling through a company culture can keep your good employees for years, improving employee retention. Go Here for additional information.
View source: https://nice.com.jm/