Paul Herdsman is a Florida-based entrepreneur who started his professional career in August 2001 at JM Family Enterprises, Inc. He was in charge of business development for this Deerfield Beach, Florida company for almost three years before he moved into the technology industry. He is a graduate of Florida Atlantic University and has a business degree.
Paul Herdsman first entered the technology industry at iS3, Inc. where he was the business development director. Paul Herdsman co-founded his first company in November 2011. this company, ATS Digital, provided tech support to people and businesses across the United States. He was this company’s chief operating officer and oversaw its daily operations.
In February 2014 he co-founded Nice Global. His company is headquartered in Florida and runs an outsourcing office which is located in Montego Bay, Jamaica.
NICE Global helps companies lower their expenses, improve their customer retention rates, and helps companies expand their services more easily. Paul Herdsman works as the COO of this company as well and also manages its strategic partnerships and long-term growth. He says that keeping a close eye on various metrics is what helps him manage this company and its employees. One of Paul Herdsman’s key skills is streamlining business operations. Creating efficiency that leads to strong revenues is one of Paul Herdsman’s passions in life.
Herdsman also enjoys developing new business ideas and improving customer service which leads to his company having a positive reputation in the outsourcing industry. When he first started working in the outsourcing industry Paul Herdsman says that his company had offices located in the Philippines, Honduras, India, the Dominican Republic, and various locations in the United States. When his company was smaller this was relatively easy to manage but as the company got bigger it increasingly became too much and too complicated. One of the biggest problems was that all of these offices were in different time zones. He solves this problem by locating everything in Jamaica which makes operations much smoother. Read This Article to learn more.