Paul Herdsman Helping Organizations To Improve Their Customer Services Departments

 

Paul Herdsman is a successful and multi-talented entrepreneur. He has worked for many years in the field of customer service and therefore has relevant skills to help other businesses to increase their marketing and sales capacity, increase the customer acquisition capacity retention as well as creating a desirable environment for development and growth. Paul Herdsman is the chief operating officer and the co-founder of NICE Global.

Through this organization, Herdsman has been able to build a profile of an internationally recognized entrepreneur. NICE Global has its offices in Montego Bay, Jamaica. It is a business that is working with other companies to provide customer service solutions. By working with other businesses, NICE Global has helped many other organizations to lower the operation costs, improve customer engagement, increase their revenue and improve customer retention.

The success of NICE Global is replicated in all the organizations that they partner with. They ensure that every organization that is outsourcing from them achieves the same success as they are doing. NICE Global invests in various metrics which are intended to create a great working environment. The company believes in improving the welfare of the employees as one way of attaining short-term and long-term goals. Paul Herdsman believes that every employee should be rewarded for hard work and skills they manifest when working for a business organization. By recognizing hard work and dedication, you create an environment where employees feel appreciated and therefore have the morale to achieve the company’s goals. See This Page for more information.

In the article, “Lessons from Entrepreneur Paul Herdsman”, Herdsman gives effective business lessons which he likes to share to aspiring and established business owners alike can use to be successful like himself.

NICE Global was formed after Paul Herdsman realized that he could not offer personalized services to all the customers in their different locations. He decided that he’d set up a central office from where all clients would receive services. It is at this time that he settled on Montego Bay, Jamaica as the headquarters of his company. Today, he is proud to say that his business has achieved so much success within a period of about five years.

 

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